Use this page to learn about our engineering expertise, product solutions, field services, careers, and how we help manufacturers stay compliant and boost profitability.
Q: What services does Conrad Kacsik specialize in?
A: Conrad Kacsik is a full-service partner in thermal processing and industrial furnace system support. We specialize in:
We also design, install and support advanced control systems for industrial furnaces, including SCADA systems, HMI integration and full control panel retrofits—all custom-engineered to meet stringent standards like AMS2750 and CQI-9.
Our services are tailored to help manufacturers maintain compliance, improve operational efficiency and reduce costly downtime.
Q: What pyrometry services does Conrad Kacsik specialize in, and what are the advantages of relying on pyrometry experts?
A: At Conrad Kacsik, we specialize in these pyrometry services:
Why our expertise matters:
Inaccurate temperature control can lead to part failures, costly non-conformances and failed audits. Pyrometry helps manufacturers stay compliant with demanding specifications like AMS2750 and Nadcap, ensuring product reliability and operational profitability.
With Conrad Kacsik’s expertise, you don’t just meet standards—you maintain precision and performance across every heat cycle.
Q: What's included in a temperature uniformity survey (TUS)?
A: A temperature uniformity survey (TUS) verifies that your furnace or oven maintains uniform temperatures throughout the qualified work zone, which is critical for heat-treating compliance.
A TUS from Conrad Kacsik includes:
We perform TUS in compliance with AMS2750, Nadcap, CQI-9 and other industry or client specs. Whether it’s for a vacuum furnace, atmosphere oven or aluminum processing, a TUS helps ensure your furnace produces consistent, conforming parts every time.
Q: Can Conrad Kacsik help my company prepare for a Nadcap audit?
A: Yes. Conrad Kacsik offers complete Nadcap audit preparation services designed to ensure you meet pyrometry, heat treating and process control standards with confidence.
Our audit prep services include:
We’ve helped numerous manufacturers—across aerospace, medical and automotive industries—successfully pass their first audits and maintain long-term compliance.
Q: Does Conrad Kacsik service vacuum furnaces, combustion systems, SCADA panels, and more?
A: Yes, we do. Conrad Kacsik services a wide range of thermal processing systems, including:
Our team supports complex systems across industries like aerospace, medical, automotive and coatings, with a focus on compliance, performance and uptime.
Whether you need emergency service, routine maintenance or a complete system overhaul, our experienced field engineers and techs are ready to help.
Q: How do I know if I need a control panel retrofit?
A: You might need a control panel retrofit if you're experiencing any of the following:
Retrofitting your control panel modernizes your furnace or oven without replacing the entire system, saving you time, cost and compliance headaches. Our engineering team can assess your current setup and recommend custom upgrades, including SCADA integration, SpecView HMI and modern PLCs.
Q: Does Conrad Kacsik offer on-site service?
A: Yes. Conrad Kacsik provides on-site service nationwide, delivered by experienced, factory-trained field technicians. We understand that uptime is critical. That’s why our technicians are equipped to diagnose and resolve issues quickly, minimizing downtime and ensuring compliance across your operations.
Q: What types of products does Conrad Kacsik sell?
A: Conrad Kacsik offers a full range of thermal processing and process control products designed to help clients maintain precision, compliance and efficiency. Our product categories include:
Q: What brands does Conrad Kacsik represent?
A: Conrad Kacsik proudly partners with industry-leading brands known for their precision, reliability and compliance with rigorous thermal processing standards. Our key product partners include:
These brands support our mission to deliver fully integrated systems and products that align with standards like AMS2750, CQI-9, and Nadcap requirements.
Q: Does Conrad Kacsik offer installation or support for the products you sell?
A: Yes. Conrad Kacsik not only sells industry-leading thermal processing products, but we also design, install and support them to ensure optimal performance and long-term value.
Our engineering and field service teams provide:
Whether it's a single part or a complete system, every product we offer is backed by Conrad Kacsik’s ISO/IEC 17025-accredited services and decades of industry experience.
Q: Does Conrad Kacsik offer remote troubleshooting?
A: Yes, we offer remote troubleshooting services. Our SCADA and control system solutions are built with remote access capabilities, allowing our expert technicians to quickly diagnose and resolve issues without needing to be on site. This helps minimize downtime and keeps your operations running smoothly and efficiently.
If you ever need support, just give us a call at 800-666-1165 or 440-836-0103, or head over to our Contact Us page to reach out. We're here to help.
Q: How does Conrad Kacsik help clients stay compliant with AMS2750, CQI-9 or Nadcap?
A: Conrad Kacsik helps manufacturers achieve and maintain compliance with stringent industry specifications like AMS2750, CQI-9 and Nadcap through a full suite of services, products and consulting support. We provide:
We understand the specs, the audit expectations and the technical challenges, so you can focus on production, not paperwork.
Q: Which accreditations and certifications are held by Conrad Kacsik experts?
A: Conrad Kacsik experts hold certifications and accreditations that ensure accuracy, reliability and compliance across all thermal processing services. These include:
This accreditation and certification base allows us to support AMS2750, CQI-9, BAC5621, 21 CFR Part 11, and other critical industry standards for aerospace, medical, automotive and more.
Q: Is Conrad Kacsik ISO/IEC 17025 accredited?
A: Yes. Conrad Kacsik is ISO/IEC 17025 accredited through A2LA (American Association for Laboratory Accreditation). This accreditation confirms our technical competence in calibration and testing, and it's a critical requirement for meeting standards like AMS2750, CQI-9 and Nadcap.
Our ISO/IEC 17025 accreditation covers:
We maintain rigorous internal standards to ensure traceability, repeatability and accuracy, helping our clients confidently pass audits and maintain compliance.
Q: Does Conrad Kacsik offer training for Nadcap/AMS2750?
A: Yes. Conrad Kacsik offers specialized training to help clients understand and comply with Nadcap and AMS2750 requirements. Our training is designed to prepare your team for successful audits and long-term process control.
Training topics include:
Whether on-site, remote, or during audit prep engagements, our training helps ensure your team knows what to expect—and how to pass.
Q: What industries does Conrad Kacsik specialize in serving?
A: Conrad Kacsik serves a broad range of industries that rely on precise thermal processing and strict regulatory compliance. These include:
Q: Does Conrad Kacsik work with small, niche manufacturers?
A: Yes. Conrad Kacsik works with manufacturers of all sizes, including small and niche operations with specialized thermal processing needs. We provide the same level of technical expertise, compliance support and personalized service as we do for large-scale facilities.
Our services scale to your operation, from a single furnace or oven to multi-site calibration and system upgrades, helping you stay compliant, reduce downtime and improve profitability.
Q: What does the process look like for a typical service engagement process?
A: Our service engagement process is built for efficiency, compliance and minimal downtime. Here’s what it typically looks like:
Q: How should a client or prospect request a quote or schedule service?
A: To request a quote or schedule service with Conrad Kacsik, you have a few easy options:
Once we receive your request, a member of our team will follow up quickly to review your needs and coordinate next steps, including on-site visits, product recommendations or audit prep scheduling.
Q: What is Conrad Kacsik's response time for emergency service?
A: Conrad Kacsik offers responsive, priority support for emergency service needs. While response time may vary based on location and technician availability, we strive to:
For the fastest service, call our office directly at:
Emergency support is available for critical failures involving furnace control systems, calibration, combustion issues and audit-sensitive equipment.
Q: How do clients access service reports, certificates and other documentation?
A: Clients can access their service reports, calibration certificates and documentation through the Conrad Kacsik Client Portal.
To access your records:
If you’re a new client or haven’t received your login credentials, our support team can help you get set up. Just reach out via our Contact Us page or call:
Our portal ensures your compliance documentation is secure, organized and always audit-ready.
Q: How do Conrad Kacsik clients find their local representative?
A: Clients can find their local representatives by using our Representative Locator. This interactive tool helps you quickly identify the Conrad Kacsik representative assigned to your region, complete with contact information and service area details.
If you need additional help, feel free to call us at 800-666-1165 or 440-836-0103—we’re happy to point you in the right direction.
Q: What kinds of career opportunities are available?
A: We hire for a variety of roles, including calibration technicians, field service technicians, engineers and support staff. Our team supports a wide range of industries, and we’re always looking for skilled problem-solvers to help us serve our clients. Visit our Careers page for current job openings.
Q: What is it like to work at Conrad Kacsik?
A: Working at Conrad Kacsik means being part of a close-knit, technically focused team that values autonomy, collaboration and problem-solving. We offer the stability of a company that’s been around for more than 45 years and a workplace culture rooted in mutual respect and long-term commitment.
Q: What benefits does Conrad Kacsik offer?
A: We provide a comprehensive benefits package, including:
Q: Do you offer training for new employees?
A: Yes. All new hires go through a robust onboarding and training process designed to prepare them for real-world challenges in the field. Ongoing training and professional development are core parts of how we maintain our high standards.
Q: Is Conrad Kacsik an equal opportunity employer?
A: We look for self-starters with a positive attitude, technical aptitude, and a desire to grow. If you’re a reliable problem-solver who enjoys cross-functional teamwork, you’ll feel right at home here.
Q: Is Conrad Kacsik an equal opportunity employer?
A: Yes. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
30925 Aurora Road
Solon, Ohio 44139
p:(440)836-0103
F:(440)836-0115
800-666-1165
